Glazed Tiles:

• Glazed Ceramic Floor Tile is one of the most lasting and maintenance free surfacing.
• It requires no special surface treatment other than regular sweeping, vacuuming and washing with a mild soapless detergent and water or an approved commercial cleaner.
• The type of commercial product should be grout joint cleaning compatible.
• Baths & Showers: Use a multipurpose spray cleaner, which removes soap scum, hard water deposits and mildew. The entire area should be rinsed with clean water to remove any cleaning residue.
• Routine cleaners should never contain acids or ammonia as they may damage the tile or grout.

Unglazed Tile:

• Unglazed tile should be cleaned routinely with concentrated tile cleaners that have a neutral pH for safe regular use.
• These cleaners are better suited at removing grease, oils and normal spills from unglazed products.
• Again these products will vary depending on the application, amount of traffic and the use.
• The product chosen should also be compatible with cleaning the grout joints at the same time.

Natural Stone Care & Maintenance:

• To insure your natural stone products will provide you with a lifetime of aesthetics and utility, a proper maintenance program is crucial.
• Natural Stone products are porous by nature and require a different maintenance program than traditional ceramic tile.
• Many of the cleaners acceptable for use on ceramic tile can stain, damage or dull stone. Dirt and dust will scratch the surface of stone. Therefore, stone floors should be vacuumed or dust mopped frequently to remove abrasive agents from the stone surface.
• Natural stone should be cleaned with neutral cleaners. Stone cleaners should never contain acid or bleach. Acids, even a light solution of vinegar and water, will etch and eventually damage natural stone.

Stone Cleaners:

• Only use cleaners specifically designed for cleaning stone. These cleaners contain no acids and are concentrated neutral pH cleaners that will not affect existing sealers or wax-type coatings.
• The surface of the stone should be dampened with clear water. This will keep the cleaning solution on the surface so it can be effective.
• A solution of the cleaner and water to the manufacturer instructions should be applied to the stone surface with a sponge or mop. Mop up dirty solution and buff dry.
• Once the stone has been cleaned, you can periodically apply a Spray-Buff wax-type floor finish to enhance the beauty and luster of polished stone.
• Apply the finish with a spray applicator and buff immediately with a white nylon pad. Reapply as often as needed, depending on volume of surface traffic and consistency of routine maintenance program.

Grout Care:

• Grout is the material used to fill the spaces between the individual tiles.
• Grout comes in many colours.
• The purpose of grout is simply, to fill the joint between the tiles and becomes a permanent, integral component of the finished installation.
• Although seeling may not be necessary it will extend the life of the grout.
• This is an additional charge and is not normally part of the original installation.

Penetrating / Impregnating Sealer:

• Most tile installations use cementitious grouts. This type of grout should be sealed after installation to prevent the colour from staining.
• The grout should be sealed with a penetrating / impregnating sealer (often called grout sealers) which does not contain silicone, as silicone can shorten the useful life of the sealer.
• Epoxy grouts, conversely, are chemically cured and acid resistant and, as a result, do not require a sealer.
• Only the grout needs to be sealed, not glazed floor or wall tiles. Grout can be sealed seventy-two hours after installation.

Grout Maintenance:

• Neither sealing the grout nor using a 100% Epoxy Grout will guarantee against surface build-up or discolouration of the grout. Grout needs to be cleaned on a periodic basis to remove any surface build-up.

Grout Colour Restoration:

• When grout has been stained to the point that it cannot be maintained or returned to its natural colour, you can return the grout back to its original colour or any other colour through the use of a “grout stain”.

Manufacturers Warranties:

• Every manufacturer has their patented products with different warranties depending on wear layers and special finishes. Please refer to the manufacturers warranty and further maintenance instructions on Jordans’ website at www.jordans.ca or contact your salesperson at your Jordans store.
• The manufacturer and Jordans do not warrant any product sold as off grades.
• All Jordans’ full service installations carry a 2 Year Warranty.
• In the unlikely event that you may need to exercise your warranty you will be required to show proof of purchase.