Protection:

• Some solvents, waxes, or cosmetic products can cause staining which are impossible to remove. Your floor should be protected against these products.
• Never use a mat with latex or rubber backing, because these can stain the floor.
• In the case of furniture or chairs that can scratch, damage or dent the wear layer, put furniture guards or felt (not rubber) on the leg ends of the furniture.
• It is not advisable to clean the floor with water washing Industrial machines.
• For maintenance of your new cork floors use the products and tools that the manufacturer recommend.
• Never use solvent-based or abrasive cleaning products, these can cause irreparable damage to your floor.
• Never use metallic brushes to sweep your cork floors.
• Protect the transitions using our profiles.
• Furniture castors must have a proportional width to the weight they support.
• Do not drag furniture over the floor.
• We suggest using a good quality doormat at all entrances.
• Cork contains organic pigments in its chemical composition, for this reason it is normal for it to fade when exposed to light.
• Cork is a natural product and shading will vary from tile to tile and between catalogues and samples.
• It is advisable, before installation, to spread the tiles over the surface in order to obtain the most pleasing blend of shades.

Maintenance:

• Frequency of maintenance depends on your traffic.
• To guarantee the long life and natural beauty of your floor, you should use only manufacturer recommended cleaning products.
• For light cleaning use a damp sponge mop rinsed in warm water and soap.
• To prevent dirt and scuffing in entrance areas use a mat – do not use rubber, latex or coco-fibre backed mats.
• In all situations you must avoid excess moisture on the floor.
• For a more thorough cleaning apply cork finish remover (different for each manufacturer) and let it work for a few minutes.
• Brush the floor quickly in sections with cleaning pads, manually or with the help of a buffing machine.
• The floor will now have a dull appearance. Rinse the floor with water, always using a slightly damp mop.
• Now you are ready – reapply a coat of finish (different for each manufacturer).
• This procedure can be done on your own or contact your store representative for professional assistance.

Manufacturers Warranties:

• Every manufacturer has their patented products with different warranties. Please refer to the manufacturers warranty and further maintenance instructions on Jordans’ website at www.jordans.ca or contact your salesperson at your Jordans store.
• The manufacturer and Jordans do not warrant any product sold as off grades.
• All Jordans’ full service installations carry a 2 Year Warranty.
• In the unlikely event that you may need to exercise your warranty you will be required to show proof of purchase.