Protection:

• Never clean or wet mop your hardwood floor with water. Do not use any wax or cleaner that must be mixed with water such as oil soap, as this may ruin your floor and result in a loss of warranty.
• If your floor abuts exterior doors, put outside doormats at the entrances to keep dirt and moisture from being tracked in. Inside, you may want to add an area rug to further prevent dirt and moisture from being tracked onto your hardwood floor. Don’t use rubber, foam back, or plastic mats as they may discolour the floor.
• Normal exposure to sunlight will bring about changes in the shading of any hardwood floor as the floor ages. Protect your floor from direct sunlight.
• Use floor protectors on the feet of furniture to avoid scratches. When moving heavy furniture or appliances use extra caution to help avoid scratching, indentations, and gouging.
• Certain types of casters on furniture may damage hardwood flooring. Barrel-type caster wheels or side, flat guides are best for protecting your hardwood floor.
• A humidifier is recommended to prevent excessive shrinking of wood floors due to low humidity levels. Wood stove and electric heat tends to cause very dry conditions. A humidity level of 33 – 55% is recommended.
• In damp conditions, proper humidity levels can be maintained with an air conditioner or dehumidifier, or by periodically turning on your heating system during the summer months.
• Spike or stiletto high heal shoes, especially those in poor repair, may cause denting and related damage to hardwood floor due to the extremely high compressive force they generate. Such footwear can produce dynamic loads in excess of 1000 pounds per square inch.

Maintenance:

• Clean the floor daily with a vacuum cleaner, soft broom or damp (not wet) dust mop.
• Wipe up food and other spills immediately.
• Spots and stains can be removed with a soft, damp cloth (not wet).
• Scratches on prefinished floors can be repaired with the manufacturers touch up kits or individual planks or strips that are heavily gouges or damaged can be replaced (prefinished floors only).
• The manufacturer of your hardwood floors have specific products for the maintenance of you floor you should use these products only or you may void your warranty.

Manufacturers Warranties:

• Every manufacturer has their patented products with different warranties. Please refer to the manufacturers warranty and further maintenance instructions on Jordans’ website at www.jordans.ca or contact your salesperson at your Jordans store.
• The manufacturer and Jordans do not warrant any product sold as cabin or tavern grades.
• All Jordans’ full service installations carry a 2 Year Warranty.
• In the unlikely event that you may need to exercise your warranty you will be required to show proof of purchase.